Privacy Policy

Effective Date: June 4, 2026

The Food Maestro LLC (“The Food Maestro,” “we,” “us,” or “our”) provides an AI-powered Food Intelligence Platform that helps users with food planning, pantry organization, recipe recommendations, and chef-guided food experiences through our website at www.thefoodmaestro.ai and our mobile applications (together, the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly, information generated through your use of the Service, and limited information from third parties (such as payment processors).

2. Account Information

When you create an account we collect your name, email address, password (stored in hashed form), and optional profile details such as household size, language, and time zone.

3. Pantry, Recipe, Meal Planning, and Food Preference Data

To personalize your experience we store the items you add to your pantry, recipes you save or generate, meal plans you create, shopping lists, cuisines you prefer, ingredients you like or avoid, and the chef channels you follow.

4. Receipt Scanning and OCR Data

If you choose to scan a grocery receipt, we process the image to extract item names, quantities, and prices using optical character recognition. Receipt images may be stored temporarily for processing and quality improvement and are deleted on a rolling basis. You can disable receipt scanning at any time.

5. Health and Dietary Preference Information

You may optionally provide dietary preferences (for example vegetarian, gluten-free, low-sodium) or health-related goals (for example heart-friendly, diabetic-friendly eating patterns). This information is used solely to personalize food recommendations and chef content. The Food Maestro is not a medical service. The information you provide is not a substitute for professional medical advice, diagnosis, or treatment, and we do not make medical claims. Consult a qualified healthcare professional for medical concerns.

Health-related information provided by users may be used to apply personalization settings, dietary restrictions, ingredient exclusions, and recommendation safeguards intended to improve the relevance of food-related recommendations.

6. Payment Processing

Subscriptions and payments are processed through Stripe, Inc. We do not receive or store your full payment card number. Stripe may process payment information such as your name, billing details, payment method, transaction identifiers, billing country, subscription status, and the last four digits of your payment card. Stripe’s privacy policy governs its handling of payment data.

7. Analytics and App Performance Data

We collect usage data such as feature interactions, screens viewed, session length, device model, operating system version, app version, crash reports, and approximate location derived from IP address. This data helps us measure performance, fix bugs, and improve the Service.

8. AI-Generated Recommendations

The Food Maestro uses a combination of artificial intelligence, machine learning technologies, automated decision-support systems, user preferences, and rule-based safeguards to generate meal plans, recipe recommendations, pantry suggestions, shopping recommendations, and other personalized content.

Recommendations may consider information such as pantry inventory, dietary preferences, ingredient restrictions, food allergies, household characteristics, budget preferences, wellness goals, and other information voluntarily provided by users.

To improve recommendation quality and personalization, the Service may use automated safeguards, user-defined dietary restrictions, ingredient exclusions, and platform rules designed to reduce the likelihood of recommendations that conflict with stated user preferences or restrictions.

While we strive to provide accurate and relevant recommendations, automated systems may occasionally produce incomplete, inaccurate, or unsuitable recommendations. Users remain responsible for reviewing recommendations and verifying ingredient suitability, allergen information, dietary appropriateness, and nutritional considerations before making purchasing, preparation, or consumption decisions.

The Food Maestro does not provide medical advice, diagnosis, treatment, nutritional counseling, or healthcare services. Recommendations generated by the Service are intended for informational, educational, and meal-planning purposes only.

9. Personalized Recommendation Technology

The Food Maestro may use a combination of automated technologies, personalization systems, user-provided information, platform rules, and recommendation models to provide individualized food-related experiences.

These systems are designed to support user decision-making by organizing information, simplifying choices, and presenting food recommendations that align with user preferences and stated constraints.

The Service is intended to assist users in making food-related decisions and should not be considered a substitute for professional medical, dietary, nutritional, or healthcare guidance.

10. How We Use Information

We use the information we collect to:

  • Provide, operate, and personalize the Service;
  • Generate recipe, pantry, meal plan, and shopping recommendations;
  • Process payments and manage subscriptions;
  • Respond to support requests;
  • Send transactional and, with your consent, marketing emails;
  • Maintain security and prevent fraud;
  • Comply with legal obligations.

11. How We Share Information

We do not sell your personal information. We share information only with: (a) service providers acting on our behalf (hosting, analytics, email delivery, payment processing); (b) Stripe for subscription and payment processing; (c) authorities when required by law; and (d) successors in a merger or acquisition, subject to this Policy. The Food Maestro does not sell personal information and does not share personal information for cross-context behavioral advertising.

12. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service. After account deletion we delete or anonymize personal data within 30 days, except where retention is required for legal, tax, accounting, or fraud-prevention purposes.

13. Children's Privacy

The Service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

14. User Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, export, restrict, or delete your personal information, and to object to certain processing. You can manage many preferences directly in the app. To exercise other rights, email us at info@thefoodmaestro.com.

15. Account Deletion

You may request deletion of your account and associated personal data at any time. See our Account Deletion page for details.

16. Security

We use industry-standard administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

17. International Transfers

We process information in the United States and other countries. By using the Service you consent to such transfers, subject to appropriate safeguards.

18. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new effective date at the top and, for material changes, provide additional notice.

California Privacy Rights (CCPA / CPRA)

This section applies specifically to California residents and supplements this Privacy Policy.

The Food Maestro LLC complies with applicable provisions of the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Your California Privacy Rights

Subject to applicable law, California residents may have the right to:

  • Know the categories and specific pieces of personal information we collect, use, disclose, and retain.
  • Request deletion of personal information, subject to legal exceptions.
  • Request correction of inaccurate personal information.
  • Access information regarding how personal information is collected, used, and disclosed.
  • Receive personal information in a portable format where required by law.
  • Be free from discrimination for exercising privacy rights.

The Food Maestro does not sell personal information and does not share personal information for cross-context behavioral advertising.

Sensitive Personal Information

The Food Maestro may process dietary preferences, food allergies, ingredient restrictions, wellness goals, and other food-related information voluntarily provided by users.

This information is used solely to provide, personalize, improve, and safeguard the Services. We do not use sensitive personal information for purposes unrelated to delivering the Services requested by the user.

Notice at Collection

At or before the point of collection, users are informed of the categories of personal information collected and the purposes for which such information is used, as described throughout this Privacy Policy.

AI and Automated Processing

The Food Maestro uses artificial intelligence, machine learning technologies, recommendation systems, automated safeguards, and rule-based personalization technologies to generate food-related recommendations and personalized experiences.

Recommendations may consider information such as pantry inventory, dietary preferences, ingredient restrictions, food allergies, wellness goals, household characteristics, budget preferences, and other information voluntarily provided by users.

The Food Maestro combines user-provided information, platform rules, recommendation models, and automated technologies to organize information and generate personalized food intelligence.

Certain recommendations may rely on predefined rules and constraints, including allergy protections, ingredient exclusions, dietary restrictions, and user-defined preferences.

Users may modify preferences, update settings, ignore recommendations, or discontinue use of personalized recommendations at any time.

The Food Maestro's automated systems are designed solely to assist users with food planning, meal recommendations, pantry management, shopping guidance, and related food intelligence services. They are not used to make employment, housing, insurance, lending, educational, healthcare eligibility, or other legally significant decisions.

How California Residents May Exercise Their Rights

California residents may submit privacy-related requests by contacting:

info@thefoodmaestro.com

We may request information necessary to verify identity before responding to a request.

We generally respond within 45 days, subject to extensions permitted by applicable law.

We do not charge a fee for responding to verifiable consumer requests unless permitted by applicable law.

19. Contact Information

The Food Maestro LLC

General Support: info@thefoodmaestro.com
Privacy Requests: info@thefoodmaestro.com
Legal and Terms Questions: info@thefoodmaestro.com
General Inquiries: info@thefoodmaestro.com
Website: www.thefoodmaestro.ai

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