Delete Your Account
Effective Date: June 4, 2026
You can request deletion of your The Food Maestro account and the personal data associated with it at any time. We aim to honor verified deletion requests within 30 days. This page describes how deletion works, what data is removed, what data may be retained, and how subscriptions are handled.
How to delete your account
In-app account deletion will be available directly from the mobile app settings once the feature ships. Until then, you can request deletion by emailing our support team from the address registered to your account.
Identity verification
To protect your privacy and prevent unauthorized deletion requests, we may ask you to verify your identity before processing a deletion request. Verification typically requires that you email us from the address associated with your account, and may include confirming recent account activity or subscription details.
If we cannot verify your identity, we may be unable to complete the request. We will notify you if additional information is required.
Deletion processing timeline
We strive to process verified account deletion requests within 30 days of receipt. In some cases, verification, technical processing, or coordination with payment providers may extend the timeline. If a delay is expected, we will communicate the revised timeframe to you.
Once deletion is complete, your account and associated personal data will be permanently removed or anonymized, and you will receive confirmation by email.
What data is deleted
- Account profile (name, email, password, preferences)
- Pantry data and scanned receipt records
- Saved recipes and recipe history
- Meal planning and shopping list history
- Followed chef channels and personalization signals
- Device tokens and push notification identifiers
- Direct identifiers linked to analytics and support records
Data we may retain
Some records may be retained where required by law or to operate the Service responsibly, including transaction and billing records, fraud prevention data, tax records, and accounting records. Retained data is limited to what is necessary for those purposes.
Anonymized and aggregated data retention
After your account is deleted, certain information may be retained in anonymized or aggregated form. This data cannot reasonably be used to identify you and is used for lawful purposes such as analytics, platform improvement, security, fraud prevention, legal compliance, and product development.
Examples include aggregated recipe popularity metrics, de-identified pantry usage patterns, and anonymized feature interaction statistics. This information helps us improve the Service, maintain platform integrity, and support future product improvements without compromising individual privacy.
Subscriptions and billing
Subscriptions and payments are processed through Stripe. Deleting your account does not automatically cancel active subscriptions. You are responsible for canceling any subscription before or alongside your deletion request to avoid continued billing.
To cancel a subscription, manage it from your account settings or contact info@thefoodmaestro.com.
We may retain transaction and billing records as required for tax, accounting, fraud prevention, and legal compliance purposes even after your account is deleted.
Questions
For any questions about account deletion, data rights, or subscription cancellation, contact us at info@thefoodmaestro.com.